You can send the new address to firstname.lastname@example.org, or call us at 303-665-5588.
Show All Answers
Moving into a Rental?
Please complete the online form below to connect water utility services. You will not need to sign in. Additional information may be requested. To get a complete list of services we provide at the property, please call us at 303-665-5588 option 1 or email us at email@example.com.
Connect Water Utility Services - Rental Property
Moving out of a Rental?
Please complete the online form below to disconnect water utility services. You will not need to sign in. Additional information may be requested.
Disconnect Water Utility Services - Rental Property
We are unable to backdate disconnect or connection requests.
Complete the registration form: http://lafayetteco.gov/eBillForm. Once you sign up for e-billing, you will no longer receive paper bills by mail.
You will receive your bill notices from firstname.lastname@example.org. Be sure to add this to your email address book and/or change your spam filters to allow this email to get through.
You will receive a confirmation message telling you when to expect your first Lafayette utility e-bill.
The City of Lafayette is not responsible for undeliverable e-bills. Customers are required to submit on-time payments regardless if an e-bill is received or not. Past due fees will not be waived if an e-bill is not received. It is the responsibility of the customer to ensure payment is made in the absence of a bill. You will receive notices from email@example.com. Be sure to add this to your address book and/or change your spam filters to allow this email to get through.
Please email us at firstname.lastname@example.org if a name will be removed or added to the utility account. Additional information may be requested.
Please email us at email@example.com or call us at 303-665-5588 option 1 to update the name on your account. Additional information may be requested.
If your water bill is unusually high, there are a number of causes to consider.
If you want to discuss your water consumption history, please contact Finance at 303-665-5588 option 1.
The City of Lafayette is unable to locate or repair leaks to the home. Any leaks that occur from the meter pit to the house is the responsibility of the owner. Please reach out to a professional plumber if you require locating or repairing a leak.
Yes. You may pay online at http://www.lafayetteco.gov/payonline, pay over the phone, or pay in person at the Finance counter at City Hall, 1290 S. Public Rd., Lafayette, CO 80026.
You can set up automatic withdrawal from your checking account. Download/Print Automatic Bill Payment Enrollment Form and return it by mail or in person to 1290 S. Public Rd., Lafayette, CO 80026. You may also use your bank or credit card's bill pay services. Follow their instructions, but be sure to include the account number from your bill so your payment will be credited properly.
To pay by mail, send check (add account number to check notes), with the top portion of your paper bill to: 1290 S. Public Rd., Lafayette, CO 80026.
To pay in person, visit Finance counter at City Hall, 1290 S. Public Rd., or use the drop box outside the main doors.
Late fees are assessed when 2 bills become delinquent. Late notices are issued on Mondays.*
Door Hangers will be issued at 8 am on Tuesday following Late Notices. This is to inform residents that they have TWO business days from the date the Door Hanger was issued to pay the past-due balance, including the late and door hanger fees. Otherwise, the service will be disconnected. If you are requiring additional time, we offer payment arrangements. Please call 303-665-5588 option 1 to discuss options, or email us at firstname.lastname@example.org. Payment arrangement requests must be made before 5 pm before the disconnection of services is to occur.
Door Hanger fee
Disconnection of Services
To have services reconnected, the full balance due on the account must be paid with either cash, money order, cashier's check, or credit card. Checks will not be accepted. We are unable to enter into a payment arrangement once the services have been disconnected. If you make a payment online at www.lafayetteco.gov, you must call the Finance department at 303-665-5588 option 1. If payment is made after business hours, services will remain off until the following business day.
Shutoff/Turn on Fee
*If the Monday the late notice is to be issued is a holiday, the late notice will be issued the next day.
**If the Monday the late notice is due is a holiday, the late notice will be due on the previous Friday.
City of Lafayette Payment Arrangement Policy
All Payment Arrangements must be requested via email to our Utility Billing Coordinator at email@example.com.