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1. How do I sign up to receive my utility bill via email?

Complete the registration form: http://lafayetteco.gov/eBillForm. Once you sign up for e-billing, you will no longer receive paper bills by mail.

2. How soon will my e-bill subscription start?

You will receive a confirmation message telling you when to expect your first Lafayette utility e-bill.

3. What if my email address changes?

You can send the new address to utilitybill@lafayetteco.gov, or call us at 303-665-5588.

4. Can I pay my bill with a credit card?

Yes. You may pay online at http://www.lafayetteco.gov/payonline, pay over the phone, or pay in person at the Finance counter at City Hall, 1290 S. Public Rd., Lafayette, CO 80026.

5. Who will the e-bill come from?

You will receive your bill notices from utilitybill@lafayetteco.gov. Be sure to add this to your email address book and/or change your spam filters to allow this email to get through. 

6. What if I don't receive my e-bill?

The City of Lafayette is not responsible for undeliverable e-bills. Customers are required to submit on-time payments regardless if an e-bill is received or not. Past due fees will not be waived if an e-bill is not received. It is the responsibility of the customer to ensure payment is made in the absence of a bill. You will receive notices from utilitybill@lafayetteco.gov. Be sure to add this to your address book and/or change your spam filters to allow this email to get through.

7. Can I set up auto-pay?

You can set up automatic withdrawal from your checking account. Download/Print Automatic Bill Payment Enrollment Form and return it by mail or in person to 1290 S. Public Rd., Lafayette, CO 80026. You may also use your bank or credit card's bill pay services. Follow their instructions, but be sure to include the account number from your bill so your payment will be credited properly.

8. Can I pay in person or by mail?

To pay by mail,  send check (add account number to check notes), with the top portion of your paper bill to: 1290 S. Public Rd., Lafayette, CO 80026.

To pay in person, visit Finance counter at City Hall, 1290 S. Public Rd., or use the drop box outside the main doors.

9. What is the City’s policy for late fees/disconnection?

View the City of Lafayette's Disconnection Policy

10. Can I set up a Payment Plan?

View the City of Lafayette's Payment Arrangement Policy